Changing PMS is always a delicate operation. You collect a lot of information about guests over the years, and when you decide to change software, the risk of losing data becomes real.
To make the transition to ZAK easier, we have created a tool that allows you to import databases in CSV format from your old PMS.
You can reach this functionality by clicking the link below:
↳ Useful Link: ZaK > Settings > Configurations > PMS Switch
You can choose whether to import data from Ericsoft or HotelRunner (that require a particular file in Excel format) or from any PMS that can export an archive in CSV format.
First, you have to choose how to handle any import errors (stop at the first error or skip them automatically and show the number at the end).
Then you can upload the .cvs/.xls file containing your old PMS data to your computer (or drag it to the screen).
The data will be automatically imported to Zak. The system will show you a summary message where you can display:
- Correct lines: (the number of imported lines)
- Problematic lines: (lines with detected issues)
Imported customers: the total number of imported customers.
If you are not satisfied with the import of the last "records," through the section > RESET IMPORTS, you can cancel your recently imported entries.