ZaK F.A.Q. - How to issue a 0€ document?

In Zak it is possible to issue zero-cost documents, either totally or partially, using discounts. Let's see some examples together!

1) Discount in the document


In order to issue an invoice/receipt whose total is 0€, or with just one service at 0€, you must enter a discount when issuing the document, next to the service:


You can choose to discount all services or only one or more. For example, if a service is 700€, then in the discount you must write 700 for it to become 0€. You can then proceed to issue the document.


2) Discount in the reservation


Alternatively, if you want the amount to be zero also in the reservation, you can enter a global discount in the reservation, before issuing the document. To proceed, enter the reservation and click on DISCOUNT on the top right:


Choose the discount type "Amount" and enter the reservation total. For example, if the reservation total is €725, you need to discount it by €725, so that it becomes €0:

This way the reservation total will be zero and you will be able to issue the related 0€ document.

You can also enter the discount only on specific services, e.g. only on a room or only on extras. To enter a 100% discount on a room, click on "Edit Room":


In the price area, enter a 100% percentage discount, as in the following picture:

Once saved, the price of that room will become 0€ and you can issue the invoice. Every service in the document will have its cost, except that room, which will be zero.


3) Discount in Kylix restaurant module


If you use Zak restaurant module, you may need to issue a document with a 0€ service, e.g. for a coffee offered..

☞ Docs: ZaK - Kylix: Restaurant Module

To proceed, you need to open the detail of that order and click on the price of a dish:


Enter now a 100% percentage discount so that the cost of that dish becomes 0€, then save:


If, on the other hand, you want the whole order (not a single dish) to be zero, you must enter a discount when you issue the document from Kylix. In case of receipt, you can enter the 100% discount directly from Kylix:


In case of invoice, you will be redirected to Zak document issuing page. You will then be able to enter the discount as mentioned above, in point 1.
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