ZaK F.A.Q. - How to create a new reservation?

There are several ways on Zak to enter a direct reservation, for example when a customer calls you or write an email or shows up directly at the property:

1. YouBook

2. Planner

3. Dettaglio prenotazione

4. Rack

5. zView

6. Availability Mapper

1. YouBook

You can access YouBook from the following section:

↳ Link :  ZaK > Reservations > YouBook

But it is also accessible from the quick links on the right side of the page:

If you want to learn more about YouBook, click on the link below:

☞ Docs: Zak - YouBook: how to insert reservations manually

2. Planner

You can also enter a new reservation from the Planner. By clicking on an empty box, a data entry window will automatically open with a pre-selected check-in date and room (those you clicked on):

↳ Link: ZaK > Reservations > Planner

The FAST RESERVATION section gives you two possibilities:

- FAST SAVE: just enter name and surname to immediately save the reservation and see it on the Planner. You can also choose whether or not to send the voucher to the guest via email. You can enter further info later, at any time.

- YOUBOOK: it leads to the YouBook page (the one mentioned in point 1). Here you can enter every detail of the reservation and send the voucher to the guest.

The CLOSE ROOM section allows you to remove a room from the sale without creating a reservation:

3. Reservation detail

If you've already created a reservation, you can add more rooms inside the reservation detail, even for different periods. Just click on the + button at "ROOMS" section, select the dates, and then click on "PROCEED" to go on:

☞ Docs: ZaK - Reservation detail

4. Rack

You can also enter a new reservation from the Rack section. Just click on the room and then on NEW RESERVATION to open the reservation box. It's the same as the Planner, with the FAST RESERVATION and CLOSE ROOM sections:

↳ Link: ZaK > Reservations > Rack

5. zView

Finally, you can also enter a direct reservation from the zView. This is very similar to the Planner, because you just have to click on the box corresponding to the day/room for which you want to enter the reservation. The same form as in the Planner will open (see point 2) and you will be able to proceed:

↳ Useful Link: Zak > Reservations > zView

☞ Docs: ZaK - zView

6. Availability Mapper

By clicking on the green boxes (the available ones), you can enter a new reservation. The window that opens will be the same as in points 2, 4 and 5: