ZaK - Reservation Customers

ZaK allows you to enter your guests data and to associate them to reservations. The data entered are used by the system to create a file for the PII report or to issue the invoice/receipt.

☞ Docs: ZaK F.A.Q. - How to issue an invoice?

Each reservation always has a booker (who may or may not be a guest of the stay) and possibly other "private guests" assigned to different rooms in the same reservation. For each reservation ZaK can assign a corporate or agency in addition to private customers.

☞ Docs: ZaK - Corporates

☞ Docs: ZaK - Agencies

Recording data of a private customer

Inside the reservation detail, ZaK provides you with a page dedicated to the registration of each customer with his data. Or you have the possibility of registering new customers (who do not yet have a reservation), and then using them in future reservations:

↳ Useful Link: ZaK > Customers > Overview

☞ Docs: ZaK - Customers Overview

Besides, when issuing an invoice for a reservation, you can choose the recipient of the invoice among the guests and the corporate/agency:

Otherwise, within the invoice itself, while filling in the recipient's details you can choose to address it to an agency or corporate rather than the guest: